Shipping policy

Shipping Coverage

We ship to a wide range of countries, including Europe, North America, South America and some countries in Asia.
Our products are shipped directly from our international suppliers, mainly from warehouses in Asia, using the dropshipping method.

Processing and Shipping Times

  • Order processing: 1-5 working days

  • Estimated delivery times (after processing):

    • Europe: 7–20 working days

    • North America: 10–25 working days

    • South America: 15–30 working days

    • Asia: 10–25 working days. Note: Times may vary depending on country, product availability and possible customs delays.

Shipping Costs

  • We offer flat or free shipping rates depending on destination and current promotions.

  • The shipping cost will be calculated automatically at checkout according to the delivery address.

Customs, duties and taxes

  • Orders may be subject to import and customs duties depending on the country of destination.

  • These charges, if applicable, are the responsibility of the customer.

Order tracking

Once your order has been shipped, you will receive an email with the tracking number and a link to track your package.

Important

  • When working with international suppliers, there may be occasional delays beyond our control (such as customs inspections or global logistical problems).

  • If your order does not arrive within 60 days, please contact us to arrange a solution or refund.

Address: Teekkarinkatu 11, 33720, Tampere , Finland

Phone: +358403700827

E-mail: infoweb@nuvustore.alphainsit.com

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